Privacy statement
Saillant Collection, located at Oude Rijksweg 20, 6271 AA in GULPEN, is responsible for the processing of personal data as set out in this privacy statement. Saillant Collection's Data Protection Officer can be reached at info@saillanthotels.eu.
Personal data we process
Saillant Collection processes your personal data because you use our services and/or because you provide these to us yourself. Below you will find an overview of the personal data we process:
First and last name
Gender
Date of birth
Address details
Telephone number
E-mail address
Other personal details that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
Data on your activities on our website
Internet browser and device type
Bank account number
Health
Special and/or sensitive personal data that we process
Our website and/or service has no intention of collecting data on website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at info@saillanthotels.eu and we will delete this information.
For what purpose and on the basis of which basis do we process personal data?
Saillant Collection processes your personal data for the following purposes:
Processing your payment
Sending you our newsletter and/or advertising brochure
To be able to call you or send you an e-mail if this is necessary for us to be able to perform our services
To inform you about changes to our services and products
Saillant Collection analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
Automated decision-making
Saillant Collection does not make any decisions about matters that could (significantly) affect individuals on the basis of automated processing. These are decisions made by computer programs or systems, without the intervention of a human being (for example an employee of Saillant Collection).
How long we keep personal data
We will not keep your personal data any longer than necessary, unless there is a legal obligation on us to keep your personal data longer. Our basic principle is that we will only keep personal data for as long as it is necessary to be able to provide you with our products and/or services. After this period, we will remove your personal data to the extent possible. If you have provided us with your e-mail address (possibly through your account, during check-in, or during the reservation process) so that we can keep you informed of our services, we will still save your data for this purpose.
Sharing personal data with third parties
Saillant Collection will not sell your data to third parties and will only share it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We have concluded a processor's agreement with companies that process your data on our behalf in order to ensure the same level of security and confidentiality of your data. Saillant Collection will remain responsible for this processing.
Cookies, or similar techniques, that we use
Saillant Collection uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Saillant Collection uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behaviour so that we can offer you tailor-made content and advertisements. When you first visited our website, we already informed you about these cookies and asked your permission to place them. You can unsubscribe from cookies by configuring your internet browser in such a way that it does not store any more cookies. In addition, you can delete all information that has previously been stored using your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Cookie: Google Analytics
Function: Analytical cookie that measures website visits
Storage period: 2 years
Viewing, amending or deleting data
You have the right to inspect, correct or remove your personal data. You also have the right to withdraw your permission for data processing or to object to the processing of your personal data by Saillant Collection and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or to object to the processing of your personal data to info@saillanthotels.eu. To make sure that the request for inspection was made by you, we ask you to send a copy of your proof of identity along with the request. In this copy, please make a black out of your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Saillant Collection would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Autoriteit Persoonsgegevens. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Saillant Collection takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@saillanthotels.eu.